Messaging

Introduction

You can access messaging through the buttons on the Workspace toolbar:

The Messaging tab can also be accessed by opening the account menu on the top-right, then selecting Messaging. This gives you access to a larger interface.

Types of Messaging

Notifications are generated by the system, e.g. an export has successfully been sent to a repository.

Messages are free-form communications, initiated by a user, to one or more recipient users.

Requests are a specialized type of message, initiated by a user, requesting a particular action to be completed by its recipients.

Mentions enable drawing attention to a specific part of a document.

Notifications

A user can opt to receive notifications about particular events that may interest them, such as someone sharing a document with them. To adjust your notification preferences, go to My RSpace > My Profile, and navigate to the Message settings section:

Notifications can be opened through the icon in the Workspace toolbar:

Notifications can be ordered by time or user, and dismissed.

Certain notifications require for a group to be set up, and each user needs to explicitly opt in to receive notifications.

Messages

Receiving messages

  1. To view your inbox, click on Received messages in the toolbar:
  1. You can dismiss or reply to messages from this view.

Sending messages

  1. To send a message, click the Send a message button in the Workspace toolbar:
  2. Type in the name(s) or username(s) of the people you wish to contact and select from the autocomplete suggestions. After typing your message, press Send.

The following table describes the permitted content that can be added to messages:

Entered content

Rendered content

Comments

Example input

Example output

Plain text

Plain text, identical

This was the only content handled in  1.33

Hi, this is a message

Hi, this is a message

Text with URLs

URLs are converted to clickable links

User can paste in links without authoring any HTML

 Hi, have a look at https://community.researchspace.com/globalId/SD32800

Hi, have a look at https://community.researchspace.com/globalId/SD32800

Text with basic HTML markup drawn from a, b, blockquote, br, cite, code, dd, dl, dt, em, i, li, ol, p, pre, q, small, strike, strong, sub, sup, u, ul

Formatted HTML (not escaped)

Simple HTML that cannot be misused is allowed, other tags such as block-level tags and script tags will be removed

Hi you <strong> must </strong>read <a href=”http://www.bbc.co.uk”>this</a>

Hi you must read this

Malicious HTML

Removed

To prevent CSS attacks

Hi this could execute any javascript! <script>alert(1);</script>

Hi this could execute any javascript!

Requests

Requests are a specialized form of message that require an action to be performed by its recipients. Optionally, they can be assigned a completion date, i.e. when you want the task done by.

Requests appear in the message listing. The recipient of the request can update its status: accept, reject, or mark it completed, along with an optional comment. If the request has a completion date assigned to it, then they can download a .ics file to their default calendar by clicking on the calendar icon.

A sender of a request can keep track of the requests they’ve made in the Messaging tab of RSpace, and can cancel the request if no longer required.

Mentions

Mentions enable pointing a user to a specific part of a document. See The Text Editor > Mentions.


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