Messaging

Updated 1 month ago by Vaida

Introduction

You can access messaging using the bell icon from anywhere in RSpace:

Or the Messaging page can also be accessed by opening the account menu on the top-right, then selecting Messaging.

Notifications, Messages and Requests can also be accessed through the Workspace toolbar. Note that these Workspace icons will eventually be removed in the new Workspace interface, that is currently in development.

Types of Messaging

Notifications are generated by the system, e.g. an export has successfully been sent to a repository.

Messages are free-form communications, initiated by a user, to one or more recipient users.

Requests are a specialized type of message, initiated by a user, requesting a particular action to be completed by its recipients.

Mentions enable drawing attention to a specific part of a document.

Notifications

A user can opt to receive notifications about particular events that may interest them, such as someone sharing a document with them. To adjust your notification preferences, go to My RSpace > My Profile, and navigate to the Message settings section:

Certain notifications require for a group to be set up, and each user needs to explicitly opt in to receive notifications.

Messages

Receiving messages

To view your inbox, click on the bell icon and then "Requests and Messages Received" on the messaging page:

You can dismiss or reply to messages from this view.

Sending messages

To send a message, click the envelope icon on the messages page:

Type in the name(s) or username(s) of the people you wish to contact and select from the autocomplete suggestions. After typing your message, press Send.

The following table describes the permitted content that can be added to messages:

Entered content	Rendered content	Comments	Example input	Example output
Plain text	Plain text, identical	This was the only content handled in 1.33	Hi, this is a message	Hi, this is a message
Text with URLs	URLs are converted to clickable links	User can paste in links without authoring any HTML	Hi, have a look at https://community.researchspace.com/globalId/SD32800	Hi, have a look at https://community.researchspace.com/globalId/SD32800
Text with basic HTML markup drawn from a, b, blockquote, br, cite, code, dd, dl, dt, em, i, li, ol, p, pre, q, small, strike, strong, sub, sup, u, ul	Formatted HTML (not escaped)	Simple HTML that cannot be misused is allowed, other tags such as block-level tags and script tags will be removed	Hi you <strong> must </strong>read <a href=”http://www.bbc.co.uk”>this</a>	Hi you must read this
Malicious HTML	Removed	To prevent CSS attacks	Hi this could execute any javascript! <script>alert(1);</script>	Hi this could execute any javascript!

Requests

Requests are a specialized form of message that require an action to be performed by its recipients. Optionally, they can be assigned a completion date, i.e. when you want the task done by.

Requests appear in the message listing. The recipient of the request can update its status: accept, reject, or mark it completed, along with an optional comment. If the request has a completion date assigned to it, then they can download a .ics file to their default calendar by clicking on the calendar icon.

A sender of a request can keep track of the requests they’ve made in the Messaging tab of RSpace, and can cancel the request if no longer required.

Mentions

Mentions enable pointing a user to a specific part of a document. See The Text Editor > Mentions.